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After-Sales Support
Dear Customers,
Thank you for choosing Dieselcontrolvalveset.com products. In order to make you satisfy our service and have better purchase experience, we promise you the following supports after you purchase Dieselcontrolvalveset.com products:
Promise Of Quality
We guarantee that all marked product quality (China made new, Original new, Re-manufactured and other quality that we indicate to) and product packages are real. After customers purchasing our products, we will provide related product technical data and technical training.
Promise Of Products
. If there is any product performance failure after customers receive the injector valve set from Dieselcontrolvalveset.com within 15 days , customers can choose to replace it or repair it with conditions of no appearance damage on the valve set surface.
. After receiving the injector valve set within 6-12 months, and customers have doubts on product’s quality problems, it can be returned for replacement after our after-sales engineer identifies that there is really a quality problem.
Promise Of Services
. We will answer the after-sales consultation within 24 hours during working days.
. For customer complaints of products, we will confirm the customer complaint registration. Our technicians will analyze the reasons and reply within a week.
. If there is any technical support required, we will require for specific problems and reply within 24 hours during working days.